Part-Time Customer Service Lead | Flexible Hours + Discount

Burlington; Latham (NY); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

Paid time off after 1 year

Paid holidays

Job summary

Burlington is seeking a Part Time Customer Service Lead to guide day-to-day operations under store leadership. You will motivate associates, ensure friendly, professional service, and drive a superior shopping experience at checkout.

The role emphasizes leading by example, adhering to Burlington philosophy, and delivering consistent, high-quality service while managing front-end operations and schedules.

Qualifications

• Flexibility to work early mornings, nights, weekends and holidays as required.
• Ability to lift and move boxes weighing 40 lbs or more; stand and walk for extended periods.

Responsibilities

• Lead day-to-day customer service initiatives and set a positive example for associates.
• Drive friendly, fast checkouts and high customer satisfaction; maintain a neat front-end area.
• Coordinate meal/break periods and monitor schedule adherence.
• Interact with customers to create a positive shopping experience and resolve issues.

Skills

Customer service

Leadership

Communication

Team motivation

Job description

Burlington is seeking a Part Time Customer Service Lead to guide day-to-day operations under store leadership. You will motivate associates, ensure friendly, professional service, and drive a superior shopping experience at checkout.

The role emphasizes leading by example, adhering to Burlington philosophy, and delivering consistent, high-quality service while managing front-end operations and schedules.