Part-Time Retail Customer Experience Associate I

Family Dollar Stores Of Ohio LLC; University Heights (OH); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Educational assistance

Employee assistance program

Job summary

Family Dollar Stores Of Ohio LLC is seeking a Customer Service Associate to deliver a great shopping experience. You’ll assist customers, handle transactions, secure cash, stock shelves, unload trucks, and maintain a clean, safe store environment.

The role requires strong customer service, organizational, and communication skills, with physical tasks including lifting up to 50 lbs and frequent movement around the store.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication skills

Physical stamina

Instruction following

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Ohio LLC is seeking a Customer Service Associate to deliver a great shopping experience. You’ll assist customers, handle transactions, secure cash, stock shelves, unload trucks, and maintain a clean, safe store environment.

The role requires strong customer service, organizational, and communication skills, with physical tasks including lifting up to 50 lbs and frequent movement around the store.