Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Statesville (NC); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Statesville, North Carolina is seeking a Customer Service Associate to help deliver a welcoming shopping experience. You will assist customers with questions and recommendations, handle sales transactions at the register, and help stock shelves while keeping the store clean and organized.

The position emphasizes reliability, good communication, and teamwork. A high school diploma or equivalent is preferred, with prior retail or customer service experience highly valued.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a clean, safe, and presentable store environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Following instructions

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Statesville, North Carolina is seeking a Customer Service Associate to help deliver a welcoming shopping experience. You will assist customers with questions and recommendations, handle sales transactions at the register, and help stock shelves while keeping the store clean and organized.

The position emphasizes reliability, good communication, and teamwork. A high school diploma or equivalent is preferred, with prior retail or customer service experience highly valued.