Part-Time Retail Customer Experience Associate

Dollar Tree Stores; Riverdale Park (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in Riverdale Park, Maryland is seeking a part-time Customer Service Associate to assist customers, handle transactions, and maintain a clean, well-stocked store. You'll greet customers, answer questions, process sales, manage stock replenishment, and uphold safety and courtesy in all interactions.

Prior retail or customer service experience is highly valued, with strong communication and problem-solving skills.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.

Skills

Customer service

Sales knowledge

Organizational skills

Communication skills

Problem-solving

Lift 30–50 lbs

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Riverdale Park, Maryland is seeking a part-time Customer Service Associate to assist customers, handle transactions, and maintain a clean, well-stocked store. You'll greet customers, answer questions, process sales, manage stock replenishment, and uphold safety and courtesy in all interactions.

Prior retail or customer service experience is highly valued, with strong communication and problem-solving skills.