Retail Customer Experience Associate I

Dollar Tree; White Marsh (MD); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And more!

Job summary

Dollar Tree in White Marsh, Maryland is seeking a Customer Service Associate to provide a helpful shopping experience. You will assist customers, manage transactions at the register, stock shelves, unload trucks, and keep the store clean and welcoming.

The role emphasizes strong customer service, communication, and teamwork with leaders and colleagues. Part-time position with physical duties and standing, walking, and lifting up to 50 lbs; equal opportunity employer.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and endure walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash removal.
• Follow any other duties as assigned.

Skills

Customer service

Follow instructions

Organizational skills

Communication skills

Problem solving

Customer service experience

Education

High school diploma or equivalent

Job description

Dollar Tree in White Marsh, Maryland is seeking a Customer Service Associate to provide a helpful shopping experience. You will assist customers, manage transactions at the register, stock shelves, unload trucks, and keep the store clean and welcoming.

The role emphasizes strong customer service, communication, and teamwork with leaders and colleagues. Part-time position with physical duties and standing, walking, and lifting up to 50 lbs; equal opportunity employer.