Part-Time Retail Customer Experience Associate

dollartree; McCarr (KY); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate to provide a great shopping experience. Responsibilities include assisting customers, handling transactions, stocking merchandise, unloading trucks, and maintaining store cleanliness.

The role requires a high school diploma (preferred) and prior customer service experience. Candidates must be able to lift 30–50 lbs and work to ensure a safe, friendly environment for customers and staff.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*.

Skills

Customer service

Communication

Problem solving

Organization

Decision making

Following instructions

Physical strength

Education

HS diploma

Job description

Family Dollar is seeking a Customer Service Associate to provide a great shopping experience. Responsibilities include assisting customers, handling transactions, stocking merchandise, unloading trucks, and maintaining store cleanliness.

The role requires a high school diploma (preferred) and prior customer service experience. Candidates must be able to lift 30–50 lbs and work to ensure a safe, friendly environment for customers and staff.