Part-Time Retail Customer Experience Associate

Family Dollar Stores Of Pennsylvania LLC; Martinsburg (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate to deliver a great shopping experience. The role involves assisting customers, processing transactions at the register, and ensuring store security and cleanliness.

Applicants should have a high school diploma or equivalent and prior retail or customer service experience is preferred. The position requires physical activity including lifting 30–50 lbs and standing for long periods, with a friendly, professional demeanor throughout shifts.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while operating assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Flexibility

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to deliver a great shopping experience. The role involves assisting customers, processing transactions at the register, and ensuring store security and cleanliness.

Applicants should have a high school diploma or equivalent and prior retail or customer service experience is preferred. The position requires physical activity including lifting 30–50 lbs and standing for long periods, with a friendly, professional demeanor throughout shifts.