Part-Time Retail Customer Care Associate

Dormont Manufacturing Co; Phoenixville (Chester County); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to join our Phoenixville store. You will assist customers, handle transactions at the cash register, and help keep the store clean and well-stocked.

You will also unload merchandise, stock shelves, and ensure a safe, respectful environment for customers and staff. Part-time scheduling applies, with opportunities to support multiple store duties as needed.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Relationship management

Communication skills

Organizational skills

Problem solving

Education

High school diploma

Job description

Dollar Tree is seeking a Customer Service Associate to join our Phoenixville store. You will assist customers, handle transactions at the cash register, and help keep the store clean and well-stocked.

You will also unload merchandise, stock shelves, and ensure a safe, respectful environment for customers and staff. Part-time scheduling applies, with opportunities to support multiple store duties as needed.