Part-Time Retail Bank Sales & Service Associate

Citigroup Inc.; New York (NY); Presencial; USD 50.000 - 65.000; A tiempo parcial

Descripción de la vacante

Citigroup Inc. is seeking an entry-level Universal Banker in the Bronx, NY to assist in sales, products and service activities within the customer service team.

The role aims to foster customer loyalty and drive sales among individual clients by delivering timely service and handling transactions. Responsibilities include opening basic accounts for existing customers, resolving issues, referring opportunities to partners, and supporting branch sales initiatives while complying with bank policies

Formación

• 1-3 years of relevant experience.
• Retail banking or similar experience required.
• Clear and concise written and verbal communication skills.

Responsabilidades

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi

Conocimientos

Customer service

Communication skills

Retail banking experience

Educación

High School diploma or equivalent

Descripción del empleo

Citigroup Inc. is seeking an entry-level Universal Banker in the Bronx, NY to assist in sales, products and service activities within the customer service team.

The role aims to foster customer loyalty and drive sales among individual clients by delivering timely service and handling transactions. Responsibilities include opening basic accounts for existing customers, resolving issues, referring opportunities to partners, and supporting branch sales initiatives while complying with bank policies