Part-Time Retail Associate: Service & Donations Expert

Goodwill Industries of Northeast Iowa, Inc.; Decorah (IA); On-site; USD 15,000 - 22,000; Part time

Job summary

Goodwill Industries of Northeast Iowa, Inc. in Decorah, IA is seeking a part-time Sales Associate to support customers, assist with donations, and process transactions. You will help load and unload donations, sort items, merchandise shelves, and maintain a clean, welcoming store environment.

The role requires strong customer service, reliability, and the ability to lift up to 50 pounds with assistance. A forklift license is preferred if you can obtain one, and availability includes evenings and

Qualifications

• Must be at least 16 years old.
• High School Diploma or Equivalent preferred; may substitute with military service or related employment.
• Effective written and verbal communication skills.
• Positive attitude and enthusiasm.
• Must be able to lift, push, or pull 50 pounds with assistance.
• Reliable transportation and ability to work a flexible schedule at multiple locations including evenings, weekends, and holidays.
• Willingness to obtain a forklift license if able.
• Ability to use good judgment, discretion, and initiative.

Responsibilities

• Greets customers immediately upon entering store and delivers excellent service.
• Sorts and grades donations and shipments to keep stores stocked with quality merchandise.
• Operates cash register and ensures quick, pleasant checkout experiences.
• Greets donors at their car and assists unloading items during donation.
• Offers tax receipt forms and records donation counts accurately.
• Maintains store and donation area cleanliness and safety, and reports repairs as needed.
• Assists with loading/unloading outgoing truck loads and may operate a forklift.
• Minimizes waste and maximizes salvage by recycling materials where possible.
• Works with team to ensure smooth operations and continuous improvement.

Skills

Customer service

Cashier operations

Forklift operation

Teamwork

Flexibility

Physical stamina

Education

High School Diploma or Equivalent

Job description

Goodwill Industries of Northeast Iowa, Inc. in Decorah, IA is seeking a part-time Sales Associate to support customers, assist with donations, and process transactions. You will help load and unload donations, sort items, merchandise shelves, and maintain a clean, welcoming store environment.

The role requires strong customer service, reliability, and the ability to lift up to 50 pounds with assistance. A forklift license is preferred if you can obtain one, and availability includes evenings and