Part-Time Donations & Retail Associate

Goodwill-Industries-of-Northeast-Iowa,-Inc.; Cedar Falls (IA); On-site; USD 16,000 - 23,000; Part time

Job summary

Goodwill Industries of Northeast Iowa, Inc. in Cedar Falls, IA is seeking a part-time Retail Associate to assist customers, handle donations, and manage register transactions. The role includes loading/unloading, merchandising, stocking, and light maintenance to ensure a welcoming shopping environment.

The position requires a positive attitude, ability to lift up to 50 lb with assistance, and a flexible schedule including evenings, weekends, and holidays. Forklift license is a plus.

Qualifications

• Must be at least 16 years old.
• High School Diploma preferred; may substitute other full‑time employment/military service.
• Effective written and verbal communication skills.
• Must be able to lift 50 pounds with assistance.
• Flexible schedule including evenings, weekends, and holidays.
• Reliable transportation.

Responsibilities

• Greets customers and provides excellent service.
• Sorts and grades donations and shipments to keep shelves stocked.
• Operates cash register; keeps wait times under 15 seconds when possible.
• Greets donors at their car and assists with unloading items.
• Assists with loading/unloading; helps prepare truck loads.
• Maintains store and donation area cleanliness and safety.
• Represents the agency values and supports continuous improvement.

Skills

Customer service

Cash handling

Donations processing

Loading/unloading

Merchandising

Education

High School Diploma

Tools

Forklift

Job description

Goodwill Industries of Northeast Iowa, Inc. in Cedar Falls, IA is seeking a part-time Retail Associate to assist customers, handle donations, and manage register transactions. The role includes loading/unloading, merchandising, stocking, and light maintenance to ensure a welcoming shopping environment.

The position requires a positive attitude, ability to lift up to 50 lb with assistance, and a flexible schedule including evenings, weekends, and holidays. Forklift license is a plus.