Part-Time Retail Associate — Customer Service & Donations

GOODWILL IND OF THE CHESAPEAKE INC; Denton (MD); On-site; USD 19,000 - 25,000; Part time

Job summary

Goodwill Industries of the Chesapeake is seeking a Retail Associate for the Denton, MD store. This regular part-time position supports daily store operations, assists customers and donors, processes donations, sorts and prices merchandise, and helps on the sales floor and at the register.

The role emphasizes friendly service, teamwork, safety, and community impact, with weekend availability required and the ability to work evenings and holidays as needed.

Qualifications

• High school diploma or equivalent preferred.
• Customer service, retail, or material handling experience preferred.
• Ability to follow instructions and work with frequent interruptions.
• Strong communication and teamwork skills.
• Dependable, adaptable, and service-oriented.
• Some locations may require forklift operation (certification provided if needed within 30 days of hire).
• Must be able to read clothing tags and labels in English.

Responsibilities

• Greet and assist customers and donors in a professional, friendly manner
• Help donors unload items, issue donation receipts, and maintain accurate records
• Support merchandise production by sorting, pricing, and tagging goods
• Stock and maintain organized sales floor and backroom areas
• Operate a cash register and POS system accurately
• Assist with daily opening, closing, and recovery tasks
• Support fundraising initiatives and uphold Goodwill's mission
• Follow safety, cleanliness, and housekeeping standards

Skills

Customer service

Retail experience

Teamwork

Communication

Dependable

Adaptable

Education

High school diploma or equivalent

Tools

Forklift operation

Job description

Goodwill Industries of the Chesapeake is seeking a Retail Associate for the Denton, MD store. This regular part-time position supports daily store operations, assists customers and donors, processes donations, sorts and prices merchandise, and helps on the sales floor and at the register.

The role emphasizes friendly service, teamwork, safety, and community impact, with weekend availability required and the ability to work evenings and holidays as needed.