Full-Time Retail Associate — Customer Service & Growth

GOODWILL IND OF THE CHESAPEAKE INC

Overlea (MD)

On-site

USD 19,000 - 25,000

Full time

7 days ago

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Benefits offered by this job

Competitive pay

Growth opportunities

Community impact

Job summary

Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support. This is a hands-on, team-based role in a busy Kenwood Outlet location in Baltimore, MD.

The position is full-time with weekend availability required. You will greet customers, process donations, price and tag merchandise, operate the POS system, and help maintain a clean, organized store environment

Qualifications

High school diploma or equivalent preferred.
Customer service, retail, or material handling experience preferred.
Ability to follow instructions and work with frequent interruptions.
Strong communication and teamwork skills.
Some locations may require forklift certification (provided within 30 days).
Must be able to read clothing tags and labels in English.

Responsibilities

Greet and assist customers and donors in a professional, friendly manner.
Help donors unload items, issue donation receipts, and maintain accurate records.
Support merchandise production by sorting, pricing, and tagging goods.
Stock and maintain organized sales floor and backroom areas.
Operate a cash register and POS system accurately.
Assist with daily opening, closing, and recovery tasks.
Support fundraising initiatives and uphold Goodwill’s mission.
Follow safety, cleanliness, and housekeeping standards.