Part-Time Retail Administrative Assistant — Customer-Focused

Jersey Hired; Riverdale (NJ); On-site; USD 21,000 - 28,000; Part time

Job summary

Girl Scouts of Northern New Jersey is seeking a Retail Administrative Assistant to support shop operations, online sales, and events. This part-time role (up to 20 hours/week) emphasizes customer service, organization, and accurate inventory management across multiple shop locations.

The position involves processing orders, maintaining shop appearance, assisting with merchandise, coordinating Build-A-Bear parties and mobile shop opportunities, and supporting front desk duties.

Qualifications

• Associate degree or equivalent experience.
• Retail, administrative, and/or sales experience preferred.
• Strong written and verbal communication skills.
• Excellent time management with the ability to manage multiple deadlines.
• Proficiency in Microsoft Office Suite.
• Ability to lift and move up to 30 lbs.
• Ability to work a flexible schedule including occasional evenings and weekends.
• Ability to provide own transportation to travel throughout the jurisdiction as needed.
• Membership in GSUSA is required upon employment and annually thereafter (cost covered by the Council).

Responsibilities

• Provides high-quality service and support to internal and external customers (members, parents, staff, volunteers, visitors).
• Maintains shop appearance and merchandising standards.
• Portrays a positive image of Girl Scouting when interacting with all audiences.
• Handles customer inquiries, requests, and concerns in a professional and calm manner.
• Provides coverage for all shop locations during staff PTO or scheduling needs.
• Assists with ordering, receiving, checking in, and maintaining shop inventory.
• Monitors inventory levels, drafts purchase orders for approval, and ensures all ordering stays within approved budget guidelines.
• Receives, processes, fills, and ships online orders across all online sales platforms.
• Maintains accurate online shop inventory, ensuring products and quantities are up-to-date.
• Runs end-of-month department reports for Finance and ensures accurate documentation.
• Assists with Certificates of Insurance (COI), receipting, mail operations, and general front desk duties as needed.
• Performs administrative tasks using computer systems and software applications as required.
• Assists in the coordination, planning, staffing, and promotion of Build-A-Bear parties and occasionally hosts parties when needed.
• Coordinates and executes mobile shop opportunities, including transporting and setting up merchandise to bring the shop directly to customers.
• Supports council goals by being alert to opportunities to identify and engage potential volunteers, girl members, donors, vendors, and community partners.
• Helps foster and implement the council’s commitment to diversity across volunteers, staff, and program participants.
• Performs other duties as assigned.

Skills

Customer service

Written and verbal communication

Time management

Flexibility

Retail experience

Education

Associate degree or equivalent experience

Tools

Microsoft Office

Job description

Girl Scouts of Northern New Jersey is seeking a Retail Administrative Assistant to support shop operations, online sales, and events. This part-time role (up to 20 hours/week) emphasizes customer service, organization, and accurate inventory management across multiple shop locations.

The position involves processing orders, maintaining shop appearance, assisting with merchandise, coordinating Build-A-Bear parties and mobile shop opportunities, and supporting front desk duties.