Part-Time Rental Concierge – High Earning Potential

Hertz; Tallahassee (FL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

$16/hr base pay

Overtime pay 1.5x

Medical, dental, vision, 401K

Sales incentives

Top performers earn over $100K

Job summary

Hertz in Tallahassee, FL is seeking a Part Time Customer Service Associate to assist customers at the counter with rentals, insurance options, and coverage decisions. You will provide world class service, maintain a professional appearance, and be the face of the Hertz brand.

The role emphasizes fast-paced, customer-focused interactions, accurate documentation, and teamwork to ensure smooth operations and a positive customer experience across all touchpoints.

Responsibilities

• Provide world class customer service by managing the rental process in line with Hertz policies.
• Welcome each customer with a smile and represent Hertz professionally.
• Ensure a clean, safe vehicle is provided to every customer, every time.
• Own and resolve customer service issues promptly to ensure satisfaction.
• Assist and coordinate customers to minimize wait times and promote efficient service.
• Offer optional products to meet customer wants and needs.
• Prepare rental and return documents accurately and completely.
• Review charges at the time of vehicle return and ensure accurate return times.

Skills

Customer service

Self-motivation

Computer skills

English proficiency

Communication

Fast-paced

Time management

Professionalism

Teamwork

Customer focus

Job description

Hertz in Tallahassee, FL is seeking a Part Time Customer Service Associate to assist customers at the counter with rentals, insurance options, and coverage decisions. You will provide world class service, maintain a professional appearance, and be the face of the Hertz brand.

The role emphasizes fast-paced, customer-focused interactions, accurate documentation, and teamwork to ensure smooth operations and a positive customer experience across all touchpoints.