Part-Time Rental Concierge & Customer Advocate

Hertz; Warwick (RI); Hybrid; USD 25,000 - 29,000; Part time

Benefits offered by this job

Up to 40% off Hertz rentals

Medical plan options

Dental plan options

Vision plan options

401(k) matching

Paid parental leave

Adoption assistance

Employee assistance program

Educational reimbursement

Pet insurance option

Theme park tickets

Gym discounts

Job summary

Hertz in Warwick, RI is seeking a Part-Time Flexible Customer Service Associate to assist customers with rental transactions and upsell products and services. The role includes transporting customers, ensuring vehicles are ready for pickup, and performing basic maintenance tasks such as cleaning and fluid checks.

Strong communication and proactivity are essential for success. The position offers a flexible schedule and opportunities to grow within a global car rental company, with benefits and

Qualifications

• Strong oral and written communication skills.
• Ability to understand and address customer needs.
• Willingness to follow instructions and safety procedures.

Responsibilities

• Consult with customers to facilitate rentals and maximize revenue opportunities.
• Shuttle customers between locations as needed.
• Prepare vehicles for pickup, including cleaning and basic inspection.
• Assess vehicle damage, fuel levels, and fluid checks; report issues.

Skills

Customer service

Communication

Problem solving

Job description

Hertz in Warwick, RI is seeking a Part-Time Flexible Customer Service Associate to assist customers with rental transactions and upsell products and services. The role includes transporting customers, ensuring vehicles are ready for pickup, and performing basic maintenance tasks such as cleaning and fluid checks.

Strong communication and proactivity are essential for success. The position offers a flexible schedule and opportunities to grow within a global car rental company, with benefits and