Part Time Remote Customer Service Rep

Thrivas Staffing Agency; Florida; Remote; USD 17,000 - 25,000; Part time

Job summary

Thrivas is hiring a part-time remote Customer Service Representative. The position offers flexible hours and requires clear phone communication. A friendly personality and genuine willingness to help are essential.

The role focuses on answering inbound calls from assigned accounts, providing customer service, processing payments, and updating billing or contact information. You may also discuss eligible incentives or upgrades with customers.

Qualifications

• Must be able to clearly communicate over the phone.
• Friendly personality and willingness to help people.

Responsibilities

• Answer inbound calls from 3rd party customers.
• Assist assigned accounts with customer service tasks.
• Accept payments and verify or update account information.
• Inform customers about incentives or upgrades they are eligible for.

Skills

Clear communication

Phone communication

Customer empathy

Job description

An expanding company is hiring a Part Time Remote Customer Service Representative. The hours are very flexible based on your schedule. It is important that applicants interested in this position are able to clearly communicate over the phone. You must have a friendly personality and a true willingness to help people.

The remote customer service representative is responsible for answering inbound calls from 3rd party customers. You will be assigned specific accounts and provide customer service to those accounts. Accept payments, verify account information, and make updates or changes to account information such as billing or contact info. When appropriate you may also inform customers regarding incentives or upgrades that they are eligible for.