Part-Time Relationship Banking Associate

TD Bank; New York (NY); On-site; USD 33,000 - 43,000; Part time

Job summary

TD Bank in Bronx, NY is seeking a part-time Customer Service Associate to deliver everyday banking with a hospitality mindset. You will greet clients, handle transactions, and connect them with the right specialists while upholding TD's risk and regulatory standards.

The role requires strong communication, multi-tasking, and reliable attendance for evenings, weekends, and holidays. Prior teller experience is a plus, and notary may be preferred.

Qualifications

• High school diploma or GED required.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and problem solving.
• Proficient in Microsoft Office.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as the hospitality ambassador for the financial center, delivering consistent client experiences.
• Creates personalized, client-first interactions that build trust from initial engagement.
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience.
• Engages clients through proactive outreach, including scheduling appointments for consumer account needs.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Advocates for clients with empathy, integrity, and a long-term perspective.

Skills

Communication skills

Organization skills

Problem solving

Time management

Customer service

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Bronx, NY is seeking a part-time Customer Service Associate to deliver everyday banking with a hospitality mindset. You will greet clients, handle transactions, and connect them with the right specialists while upholding TD's risk and regulatory standards.

The role requires strong communication, multi-tasking, and reliable attendance for evenings, weekends, and holidays. Prior teller experience is a plus, and notary may be preferred.