Receptionist: Full Time

Benchmark Senior Living; Alexandria (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

8 holidays & 3 floating holidays

Discounted Meal Program

Paid Training & Company-provided Unif​

Associate Referral Bonus Program

Physical & Mental Health Wellness

401k Retirement Plan with CompanyMatch

Medical, Vision & Dental Benefits

Tuition Reimbursement Program

Vacation and Health & Wellness Paid T​

Job summary

Benchmark Senior Living is seeking a Front Desk Receptionist to act as the information hub for residents, families, and visitors. You will greet guests, manage phone calls, and support light computer processing tasks, enabling smooth daily operations at the community.

This full-time role runs 7a–3p, offering a friendly team environment, opportunities for growth, and comprehensive benefits. A high school diploma is preferred and customer service excellence is expected.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system and ability to teach others.

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Education

High school diploma or equivalent

Job description

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Full Time 7a to 3p

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

Benefits

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off
• Eligibility may vary by employment status