Receptionist: Full Time

Benchmark Senior Living LLC; Alexandria (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Holiday pay

Meal discounts

Paid training

Uniforms provided

Referral bonus

Wellness programs

401k with company match

Medical benefits

Job summary

Benchmark Senior Living LLC is seeking a Front Desk Receptionist to serve as the information hub for residents, families, staff, and visitors at our Alexandria community. This full-time role from 7am to 3pm provides front-desk support, phone handling, and light computer processing duties to ensure smooth daily operations.

You will greet visitors, manage appointment books, coordinate with staff, and assist residents with concierge tasks while upholding the high standards of care and service

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system.
• Reception duties and guest services experience.

Responsibilities

• Greets visitors upon arrival.
• Handles calls and routes callers or answers questions.
• Offers refreshments to visitors where applicable.
• Manages appointment books for doctor and beauty appointments.
• Acts as concierge for residents (calling taxis, etc.).
• Keeps lobby clean and neat.

Skills

Phone handling

Education

High school diploma

Job description

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Full Time 7a to 3p

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status