Compassionate Senior Services Receptionist (Part-Time)

The Arbors Assisted Living Residential Communities; Stoneham (MA); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

The Arbors at Stoneham is seeking a friendly part-time Receptionist to greet residents, families and guests and support daily clerical tasks. The role emphasizes warm customer service, accurate information flow, phone coverage, and coordination with staff to meet resident needs.

Familiarity with computers and multitasking is required; experience with elderly populations is preferred. This position offers a rewarding environment in a family-owned assisted living community.

Formación

• Familiarity with computers and multitasking required.
• Experience with and/or sensitivity to the needs of elders or disabled individuals preferred.
• Must be at least 16 years old.
• Must enjoy socializing with residents, family members, guests, and the public.

Responsabilidades

• Providing exceptional customer service
• Monitor lobby areas and ensure that all visitors, residents and guests are treated in an informed, warm and friendly manner
• Answer telephone, transfers calls, provides information, and records messages in an accurate, professional, and efficient manner
• Act as the point of reference for residents/families/guests and vendors who may need assistance or information and attend to their wishes and requirements
• Assist with any activities or events that would be taking place in and around the lobby area (i.e. word games, knitting clubs, wine, and cheese socials, etc.)
• Assist residents in scheduling of services in and out of the community
• Assist with word processing tasks, such as preparing and maintaining current resident directories
• Handle emergency situations in an informed, calm, and efficient manner
• Perform other receptionist tasks, as needed.

Conocimientos

Computer literacy

Multitasking

Communication skills

Descripción del empleo

The Arbors at Stoneham is seeking a friendly part-time Receptionist to greet residents, families and guests and support daily clerical tasks. The role emphasizes warm customer service, accurate information flow, phone coverage, and coordination with staff to meet resident needs.

Familiarity with computers and multitasking is required; experience with elderly populations is preferred. This position offers a rewarding environment in a family-owned assisted living community.