Part Time Receptionist

Eml Group; United States; Hybrid; USD 23,000 - 31,000; Part time

Benefits offered by this job

Hybrid work options

Fitness Passport

RewardsHub discounts

Corporate wellbeing program

Learning and development

Job summary

EML Group in Adelaide is seeking a friendly receptionist to join our supportive, purpose‑driven team on a permanent, part‑time basis (Monday, Tuesday, Thursday & Friday).

Be the first point of contact for visitors and calls, maintain front‑of‑house operations and support the Building Services team.

The role requires a professional phone manner, MS Office skills, and Australian working rights.

Qualifications

• Demonstrated experience in a reception/administration or call centre environment.
• Full Australian working rights without restriction.
• Excellent phone manner & attention to detail.
• Ability to take initiative, be innovative and solve problems with accuracy.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Be the first point of contact for visitors, clients and employees with a welcoming front‑of‑house experience.
• Answer and direct calls through the national phone line and manage enquiries efficiently.
• Monitor and respond to general enquiries via the national inbox.
• Support the day‑to‑day operation of reception and front‑of‑house services.
• Provide administrative and coordination support to the Building Services team.

Skills

Reception experience

Customer-facing environment

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Why Join EML?

An Award-Winning Celebratory Culture That Recognises You

EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.

Grow With a Specialist Organisation

Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI‑powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.

Make a real difference in people's lives with EML

Do you enjoy being the friendly face that welcomes people in and the helpful voice at the end of the phone?

We’re now welcoming applications for a receptionist to join our supportive, purpose‑driven team in Adelaide on a permanent, part‑time (Monday, Tuesday, Thursday & Friday) basis.

What You’ll Be Doing

• Be the first point of contact for visitors, clients and employees, providing a welcoming and professional front‑of‑house experience.
• Answer and direct calls through the national phone line, ensuring enquiries are handled efficiently.
• Monitor and respond to general enquiries received through the national shared inbox.
• Support the day‑to‑day operation of reception and front‑of‑house services, including meeting rooms, visitors and general office enquiries.
• Provide administrative and coordination support to the wider Building Services team as required.

What We’re Looking For

• Demonstrated experience in a reception, administration or call centre environment, or experience working in a fast‑paced customer‑facing environment such as retail or hospitality.
• Full Australian working rights without restriction.
• Excellent phone manner & attention to detail.
• The ability to take initiative, be innovative, and solve problems, with attention for accuracy, spelling and grammar and an excellent eye for detail.
• Proficiency in Microsoft office suite including MS Word, MS Excel, MS Outlook, PowerPoint.

Why You’ll Love Being Part of EML

• Hybrid work options for better balance.
• Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.
• Discounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.
• Corporate wellbeing program, including gym and health insurance discounts.
• Comprehensive learning and development tailored to help you grow.
• More than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families
• Company‑wide celebration events that keep us connected.
• Annual incentive scheme + regular salary reviews.