Medical Receptionist

Ausdocs Holdings Group; Cleveland (OH); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Flexible hours

Onsite training

Inclusive, supportive team

Job summary

Cleveland Medical in Cleveland, OH is seeking an experienced Medical Receptionist to join our friendly practice on a part-time casual basis. You will manage front desk tasks, greet patients, answer calls, schedule appointments, process payments, and support doctors with administrative duties.

Ideal candidates have at least 12 months of medical receptionist experience, familiarity with Best Practice software, and the ability to handle confidential information with professionalism.

Qualifications

• Minimum 12 months experience as a medical receptionist.
• Experience with Best Practice software (preferred).
• Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing.
• Comprehension of and dedication to patient confidentiality.
• Excellent verbal communication and interpersonal skills.

Responsibilities

• Front desk management including all administration duties
• Patient management; greeting and welcoming patients, answering phone enquiries, scheduling and confirming appointments; managing customer accounts
• Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• General housekeeping and upkeep of reception area and Doctors consulting rooms

Skills

Front desk management

Patient management

Billing and payments

Confidentiality

Verbal communication

Tools

Best Practice

Job description

Cleveland Medical is a privately owned practice that provides families with high-quality primary healthcare in a warm, inclusive and caring environment. We are committed to creating positive patient experiences, delivering exceptional care and supporting a healthy community.

About The Role

We have an exciting opportunity for an ideally experienced Medical Receptionist to join our team on a part-time casual basis. Opening hours of the Practices are 7.15am to 5.30pm Monday to Friday, and Saturday 7.30am to 12pm.

Your Responsibilities

• Front desk management including all administration duties
• Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries
• Experience in Best Practice
• Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• General housekeeping and upkeep of reception area and Doctors consulting rooms

About You

You are an experienced Medical Receptionist that can work autonomously and efficiently. You are motivated and enthusiastic and enjoy being a part of a fun and dynamic team.

Skills & Experience

• Minimum 12 months experience as a medical receptionist (ideal)
• Experience with Best Practice software (preferred)
• Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• Comprehension of and dedication to patient confidentiality
• Exceptional verbal communication and interpersonal skills
• Reliable and punctual

Why us?

• Flexibility with working hours
• Remuneration will be variable based on experience and qualifications
• Supportive, family-friendly and inclusive team environment
• Onsite training and development will be provided