Part Time Receptionist

Town North Mazda; Tulsa (OK); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid holidays

Aggressive Employee Referral Program

Job summary

Riverside Ford of Tulsa is seeking a part-time Receptionist to manage the front desk, greet customers, and assist managers with orders and requests. The role emphasizes teamwork, a positive customer experience, and a neat, organized lobby.

The position requires punctuality, professional appearance, and strong communication skills; training may be provided both online and on-site to support cross-training across related front-desk duties.

Qualifications

• Be punctual and professionally dressed.
• Greet customers and manage the switchboard.
• Maintain a neat, clean waiting area and work space.
• Willing to cross-train across roles as needed.
• Communicate effectively with clients, peers and supervisors.

Responsibilities

• Oversee the reception area and assist the General Manager and Sales Manager with new car orders and requests.
• Greet or acknowledge every customer and maintain a professional environment.
• Answer phone calls promptly and deescalate concerns when needed.
• Perform light clerical duties and document client concerns accurately.
• Attend required trainings on-site or online.
• Maintain office supplies and support front desk operations.

Skills

Punctuality

Professional appearance

Customer communication

Multitasking

Phone etiquette

Documentation

Team collaboration

Willing to cross-train

Job description

The position of Receptionist will consist of overseeing the reception area as well as assisting the General Manager and Sales Manager with the acquisition of new car orders and other requests; to continually work as a team to maintain consistently high standards and to achieve a “Customer’s Completely Satisfied” attitude. Greet or acknowledge every customer; help fellow employees; keep a professional environment by maintaining a clean well-organized workplace.

Requirements:

• Need to be at work on time dressed professionally and suitable to represent Riverside Ford of Tulsa.
• Perform all assigned duties daily to the standards and specifications of the factory and dealership, such as covering the switchboard, greeting customers, light clerical duties; as well as maintaining a neat and orderly waiting room, coffee bar and work area.
• Attend any training or functions required including online via the web, on site at the dealership.
• Is proactive in deescalating client concerns and deescalating concerns to the proper person if necessary.
• Willing to cross train as needed between Cashier/Loaner Coordinator/Front desk Receptionist/Service Receptionist
• Possesses the ability to effectively communicate over the phone and in person to clients, peers and supervisors
• Is thorough in documenting client concerns and requests in appointment making process
• Is prompt in answering phone calls on the first ring while able to be present and multitask
• Ensures voicemails left for the service department are responded to in a timely manner
• Follows the set schedule provided
• Maintains necessary service desk supplies
• Gives a months’ notice for planned days off and understands that it must be approved by direct manager
• Possesses an eagerness to constantly learn and be open to possibilities change.

Part Time Employee Benefits:

• Paid holidays
• Aggressive Employee Referral Program