Part-Time Receptionist

Insight Global; Salt Lake City (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

Insight Global is seeking a Receptionist to join the Salt Lake City office. You will be the first point of contact, delivering welcoming hospitality and coordinating front-desk and back-office support to attorneys, staff, clients, and visitors.

The role requires strong communication, organizational skills, and the ability to manage multiple priorities in a professional services environment. This is an onsite position with opportunity to collaborate across Facilities, Café, IT, and Security teams.

Qualifications

• 1+ year of prior reception experience.
• High school diploma or GED required; Bachelor’s degree preferred.
• Excellent verbal and written communication skills with internal/external clients.
• Strong computer proficiency including Microsoft Office and Microsoft Teams.
• Experience with the Landis Attendant Console System is a plus.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Regular onsite presence is required.

Responsibilities

• Assist employees with telephone and voicemail support inquiries.
• Research internal records to identify attorney and client relationships as needed.
• Coordinate meeting and event support with Facilities, IT, and Security teams.
• Maintain conference room and hospitality standards throughout the office.
• Provide overflow coverage for front desk receptionists and support daily operations.
• Maintain compliance with firm policies and procedures.

Skills

Reception experience

Microsoft Teams

Microsoft Office

Customer service

Catering experience

Telephone etiquette

Organization

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Landis Attendant Console

Microsoft Teams

Job description

Job Description

Under the direct supervision of the Office Administrator, the Receptionist serves as a key member of the Salt Lake City office administrative team and is responsible for delivering exceptional reception, hospitality, and operational support to attorneys, staff, clients, and visitors. As one of the first points of contact for the firm, this role plays an integral part in fostering a professional, welcoming, and service-oriented environment while ensuring the smooth coordination of reception and office support functions. Key responsibilities include managing incoming calls through the firm’s Landis Attendant Console System for Microsoft Teams, directing callers appropriately, and providing backup coverage for front desk receptionists. While the role supports front desk operations, the majority of responsibilities are performed from the back office in support of daily reception and administrative responsibilities. In partnership with the Office Administrator and broader office services teams, the Receptionist also provides overflow support for day-to-day office operations, including conference room reservations, hoteling office coordination, visitor check-in and escorting, and maintaining hospitality standards across meeting and common spaces. The role requires strong communication, organizational, and customer service skills, along with the ability to manage multiple priorities in a fast-paced professional services environment. Additional responsibilities of the Receptionist include, but are not limited to:

• Assist employees with telephone and voicemail support inquiries.
• Research internal records and databases to identify attorney and client relationships as needed.
• Coordinate meeting and event support with Facilities, Café, IT, and Security teams to ensure successful execution and hospitality readiness.
• Maintain conference room and hospitality standards throughout the office.
• Assist with special projects and additional administrative duties as assigned.
• Maintain compliance with all firm policies, procedures, and operational standards.

Skills and Requirements

• 1+ year of prior reception experience.
• High school diploma or GED required. Bachelor’s degree preferred.
• Excellent verbal and written communication skills, with the ability to interact professionally and effectively with internal and external clients, visitors, attorneys, and staff.Experience with Catering.
• Strong computer proficiency, including Microsoft Office applications (Word, Excel, Outlook) and Microsoft Teams.
• Prior experience using the Microsoft Teams Phone Landis Attendant Console System is a plus, including the ability to manage a high volume of incoming calls in a professional and efficient manner.
• Strong organizational, administrative, and customer service skills with exceptional attention to detail and follow-through.
• Ability to prioritize multiple tasks, work effectively under pressure, and meet deadlines while maintaining a positive attitude and high level of professionalism.
• Demonstrated ability to work independently and complete assignments within established guidelines, procedures, and standard business practices.
• Flexible and adaptable with the ability to adjust priorities, work overtime, or modify schedules on short notice based on business and operational needs.
• This position requires a regular onsite presence as part of the firm’s in-office work environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].