Part-Time Receptionist

Utah Legal Services; Salt Lake City (UT); Hybrid; USD 20,000 - 29,000; Part time

Job summary

Utah Legal Services is seeking a Part-time Receptionist to be the first point of contact for clients and visitors. You will manage the front desk, answer calls, provide excellent customer service, and assist with general administrative tasks to keep the office running smoothly.

Open the office each day, greet guests, route inquiries, manage mail, and help with calendar scheduling. The role requires a high school diploma, basic MS Office skills, confidentiality, and the ability to work in a

Qualifications

• High school diploma or equivalent required.
• Spanish speaking strongly preferred but not required.
• Previous experience in a receptionist or administrative role preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Capable of using de-escalation skills when interacting with difficult applicants.
• Strong verbal and written communication skills.
• Ability to maintain professionalism and confidentiality at all times.
• Excellent organizational skills and attention to detail.
• Ability to work independently and prioritize tasks effectively.
• Must be at least 18 years of age.

Responsibilities

• Open the office at the beginning of the day, ensuring all systems and spaces are prepared for operations.
• Review voicemails and return calls in a timely manner.
• Greet clients and visitors warmly and direct them to the appropriate personnel or meeting rooms.
• Maintain a professional and welcoming reception area.
• Answer, screen, and forward incoming phone calls in a courteous and timely manner.
• Respond to general inquiries or route them to the appropriate department.
• Provide basic and accurate information to clients calling Statewide reception
• Schedule appointments and maintain the firm's calendar.
• Assist with filing, photocopying, scanning, and data entry.
• Receiving, scanning, and uploading incoming mail.
• Distribute mail and packages to appropriate staff members.
• Print and send outgoing mail.
• Assist clients with intake forms or other documentation as needed.
• Handle confidential client information with discretion and in compliance with the firm's policies.
• Ensure the reception area is clean and stocked with necessary supplies, such as brochures and forms.
• Monitor and restock office, breakroom, and supply room as needed.
• Close the office at the end of the day, securing the premises and ensuring all equipment is properly shut down.

Skills

Verbal communication

Written communication

Professionalism

Confidentiality

Organizational skills

Time management

Independent worker

De-escalation skills

Spanish language

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Part-Time Receptionist serves as the first point of contact for clients, visitors, and callers. This role is essential in creating a positive and welcoming experience. Responsibilities include managing the front desk, answering and directing incoming calls with care and professionalism, providing exceptional customer service, and supporting administrative tasks to help our office run smoothly. As a key member of our team, the receptionist helps ensure that each person feels respected, supported, and heard from the very first interaction.

Key Responsibilities

• Open the office at the beginning of the day, ensuring all systems and spaces are prepared for operations.
• Review voicemails and return calls in a timely manner.
• Greet clients and visitors warmly and direct them to the appropriate personnel or meeting rooms.
• Maintain a professional and welcoming reception area.
• Answer, screen, and forward incoming phone calls in a courteous and timely manner.
• Respond to general inquiries or route them to the appropriate department.
• Provide basic and accurate information to clients calling Statewide reception
• Schedule appointments and maintain the firm's calendar.
• Assist with filing, photocopying, scanning, and data entry.
• Receiving, scanning, and uploading incoming mail.
• Distribute mail and packages to appropriate staff members.
• Print and send outgoing mail.
• Assist clients with intake forms or other documentation as needed.
• Handle confidential client information with discretion and in compliance with the firm's policies.
• Ensure the reception area is clean and stocked with necessary supplies, such as brochures and forms.
• Monitor and restock office, breakroom, and supply room as needed.
• Close the office at the end of the day, securing the premises and ensuring all equipment is properly shut down.

Qualifications

• High school diploma or equivalent required.
• Spanish speaking *strongly preferred* but not required.
• Previous experience in a receptionist or administrative role preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Capable of using de-escalation skills when interacting with difficult applicants.
• Strong verbal and written communication skills.
• Ability to maintain professionalism and confidentiality at all times.
• Excellent organizational skills and attention to detail.
• Ability to work independently and prioritize tasks effectively.
• Must be at least 18 years of age.

Work Schedule

In Office: Tuesday, Wednesday, and Thursday, 9:00 AM -- 3:00 PM.

Remote: Friday 9:00 AM -- 3:00 PM

Job Factors/requirements

• Ability to sit for extended periods and perform repetitive tasks, such as typing.
• Occasionally lift and move office supplies or files up to 30 pounds.
• Must have a reliable method of transportation.
• Hybrid position working in office 3 days per week.

Reports to: Lead Receptionist

Hourly rate: $18

FLSA Status: This is part time non exempt position.

• Utah Legal Services believes that equal opportunity of all employees is important for the continuing success of our organization. In accordance with state and federal law, this nonprofit will not discriminate against an employee or applicant for employment because of race, disability, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, or veteran status in hiring, promoting, dem