Part Time Receptionist

Wasatch; Provo (UT); On-site; USD 24,000 - 31,000; Part time

Job summary

Wasatch Behavioral Health is seeking a Part-Time Care Team Assistant (Receptionist) at the Provo Family Clinic in Provo, Utah. The role involves greeting clients, handling calls, scheduling, billing questions, and maintaining client charts, with a wage range of $17.50–$22.17 per hour.

Weakness for trauma and mental health awareness is valued as you support a team delivering compassionate, evidence-based care.

Qualifications

• High school diploma or GED.
• At least 6 months of clerical or secretarial experience.
• Strong communication skills (verbal + written).
• Solid computer and multitasking skills.
• Compassionate, organized, and detail-oriented.
• Spanish speakers may qualify for a wage increase.

Responsibilities

• Greet clients and provide exceptional customer service.
• Manage incoming calls and direct them appropriately.
• Make preliminary assessments for urgency and service needs.
• Schedule appointments and process payments.
• Respond to billing questions and assist with authorizations.
• Prepare, update, and maintain client charts and records.
• Act as a liaison between clients, clinicians, and insurance partners.

Skills

Communication skills

Customer service

Clerical experience

Computer skills

Multitasking

Education

High school diploma or GED

Job description

Join Wasatch Behavioral Health as a Part-Time Care Team Assistant (Receptionist) at our Provo Family Clinic in Provo, Utah! With a competitive wage of $17.50–$22.17/hour, this role offers the opportunity to support children, teens, adults, and families seeking mental health services. As the welcoming face of our clinic, you'll help create a positive experience for clients while supporting a team that provides compassionate, evidence-based care for individuals and families affected by trauma and mental illness.

Schedule: Monday, Wednesday, and Alternating Fridays. 10:30 AM–6:00 PM
Compensation: $17.50–$22.17 DOE

About Us: Wasatch Behavioral Health

Wasatch Behavioral Health is a local government agency dedicated to providing compassionate, accessible mental health and substance-use services. We value collaboration, innovation, empathy, and creating a workplace where both clients and employees can thrive.

What You'll Do as a Care Team Assistant

• Greet clients and provide exceptional customer service
• Manage incoming calls and direct them appropriately
• Make preliminary assessments for urgency and service needs
• Schedule appointments and process payments
• Respond to billing questions and assist with authorizations
• Prepare, update, and maintain client charts and records
• Act as a liaison between clients, clinicians, and insurance partners

Qualifications

• High school diploma or GED
• At least 6 months of clerical or secretarial experience
• Strong communication skills (verbal + written)
• Solid computer and multitasking skills
• Compassionate, organized, and detail-oriented
• Spanish speakers may qualify for a wage increase

Employment at Wasatch Behavioral Health is contingent upon successful completion of a drug screen, motor vehicle record review and criminal background check. After hire you must complete and receive a Criminal Background Clearance (BCI) from Utah State Office of Licensing. Upon receipt of a conditional offer of employment in the position, you must provide an official copy of licensure or certification.