Part-Time Receptionist

Schwazze; Aurora (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Schwazze is seeking a Part-Time Receptionist to be the first point of contact for customers at their Aurora location. The role involves greeting customers, checking IDs, and ensuring a welcoming environment while upholding company standards. Ideal candidates will have strong communication skills and a background in customer service.

Benefits

401(k) + Employer Match

Medical/Dental/Vision Insurance

Paid Time Off

Employee Discount at all Schwazze Retail locations

Qualifications

• Must be at least 21 years of age.
• Previous experience in a retail or customer service role is preferred.
• Knowledge of cannabis and its products is a plus.

Responsibilities

• Greet customers and check IDs in accordance with regulations.
• Organize customer queues and answer phone calls professionally.
• Maintain cleanliness of the lobby and front area.

Skills

Strong communication

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Job description

Join to apply for the Part-Time Receptionist role at Schwazze

2 days ago Be among the first 25 applicants

Join to apply for the Part-Time Receptionist role at Schwazze

Get AI-powered advice on this job and more exclusive features.

This range is provided by Schwazze. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/yr - $20.00/yr

Brief Description

Who We Are: Schwazze (SHHwahZZ) is a purpose-driven, vertically integrated cannabis operator. We are building a leading seed-to-sale company with best-in-class dispensaries and exceptional cultivation, manufacturing, and wholesale capabilities. Driven by a high-performance culture, we combine customer focus and data-driven insights to unlock the plant’s full potential and improve the human condition.

At Schwazze, you wouldn’t just be an employee—you’d be part of a purpose-driven team where your contributions matter, your growth is supported, and your potential is limitless. We lead with integrity, connection, engagement, excellence, and empowerment, fostering a culture where people thrive, communities flourish, and the industry moves forward. These values define our commitment to creating a supportive, positive workplace while delivering exceptional customer experiences.

For more information, please visit our website: www.schwazze.com

Job Title: Receptionist

Hourly Range: $20.00 per hour

Type: Part-Time, Non-Exempt (Hourly)

Location: Star Buds | Arapahoe

Position Objective

The receptionist is the first impression of the store to our consumers. The receptionist is primarily responsible for: greeting customers in a friendly manner, compliantly checking IDs in accordance with Colorado Marijuana Enforcement Division (MED) laws and regulations, scanning customers into the POS system, organizing customer queues, signing in visitors to the guest log, communicating product assortment to consumers, upholding Schwazze SOPs, and maintaining cleanliness of the lobby and front of the store area. In addition, the receptionist is responsible for always maintaining a clean and professional appearance. The receptionist answers phone calls in a professional and courteous manner and directs calls to appropriate members of the retail team if needed.

Essential Functions

Checking IDs:

• Maintains familiarity with IDs from all over the country and can recognize fraudulent ID cards.
• Scans IDs into the POS system and confirms that the information on the ID matches the information on the scanner.
• Upholds MED laws and regulations surrounding what constitutes a valid form of ID.
• Upholds company SOPs on ID checking.
• Refuses entry to customers that do not have a valid form of ID, or who are underage.
  
  

Organizing Customer Queues

• Pays close attention to the arrival of customers to ensure that customers are seen in the order that they arrive.
• Directs online ordering customers to the online ordering check out to avoid long wait-times.
• Organize queues in the safest and most efficient way possible to avoid overcrowding or parking lot disruptions.
  
  

Answering Phone Calls

• Takes orders over the phone and communicates orders with the retail team.
• Answers customer questions quickly and courteously.
• Directs customer calls to appropriate team members if needed.
• Directs vendor calls to the retail management team as directed.
  
  

Checking In Visitors

• Utilizes the Visitor Log to compliantly check in visitors to limited access areas such as vendors or inspectors.
• Verifies with management before admitting visitors into the building.
• Provides visitors with company visitor badges.
  
  

Customer Service

• Maintains company-wide customer service standards and works to provide top-notch customer service with every interaction.
• Answers phone calls in a friendly and professional manner.
• Answers emails in a friendly and professional manner.
• Acts as the face of the company and creates long-lasting customer relationships.
• Ensures that all customers are aware of our Loyalty program. Ability to sign up customers quickly and accurately while explaining the features and benefits of Higher Rewards.
  
  

Requirements

Education and Experience

• High school diploma or equivalent preferred.
• Must be at least 21 years of age.
• Ability to obtain and maintain an active Colorado Medical Enforcement Division (MED) badge.
• Previous experience in a retail or customer service role is preferred.
• Knowledge of cannabis and its products is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Reliable, punctual, and possesses a strong work ethic.
  
  

Working Conditions (Schedule, Environment, Travel)

• Ability to lift 25 lbs. or more multiple times per day.
• The schedule will vary depending on the needs of the business.
• Nights, Weekends, and Holidays are to be expected.
  
  

Summary

Benefits

• 401(k) + Employer Match
• Medical/Dental/Vision Insurance
• Pet Insurance
• EAP Programs
• Paid Time Off
• Paid Parental Leave
• Employee Discount at all Schwazze Retail locations
  
  

Schwazze is committed to fairness and equality of opportunity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To be considered for this position your application must be submitted by July 23rd, 2025. If after said date the position is not filled, applications will be accepted until the position is filled.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

Referrals increase your chances of interviewing at Schwazze by 2x

Get notified about new Parttime Receptionist jobs in Aurora, CO.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.