Part-Time QA Investigator & Incident Analyst

Staten Island Chamber of Commerce; New York (NY); On-site; USD 30,000 - 52,000; Part time

Job summary

Staten Island Chamber of Commerce seeks a Part-Time QA Specialist/Investigator to join the Quality Assurance and Compliance team in New York. You will conduct investigations, prepare reports, and ensure timely submissions to NYS oversight portals.

The role reports to the Senior Director of Quality Assurance and Compliance and supports incident management, data tracking, and compliance activities across agencies. Evening/weekend work may be required.

Qualifications

• Bachelor’s Degree in a Human Services Related field.
• At least 3 years of prior work-related experience conducting investigations and program supervision.
• Investigation Certification from the New York State Justice Center and the Inter-Agency Council (IAC).
• Working knowledge of OPwDD’s Incident Reporting Management Application (IRMA).
• Ability to present facts clearly in oral and written form.
• Independent judgment to plan, prioritize, and organize workflow.

Responsibilities

• Conduct investigations for all reportable and serious incidents as assigned.
• Prepare and upload 149 investigation reports and supporting documents into NYS WSIR/IRMA within 30 days.
• Ensure incident documentation meets criteria for Incident Review Committee submission.
• Assist with data management in OPWDD’s IRMA database and related portals.
• Attend IRC meetings and prepare comprehensive minutes.
• Complete notifications and ensure immediate protections are entered via IRMA when needed.
• Perform additional duties as required by the Senior Director of Quality Assurance and Compliance.

Skills

Investigation skills

Oral/written communication

Independent judgment

Education

Bachelor’s Degree in a Human Services Related field

Investigation Certification from NYS Justice Center and IAC

Job description

Staten Island Chamber of Commerce seeks a Part-Time QA Specialist/Investigator to join the Quality Assurance and Compliance team in New York. You will conduct investigations, prepare reports, and ensure timely submissions to NYS oversight portals.

The role reports to the Senior Director of Quality Assurance and Compliance and supports incident management, data tracking, and compliance activities across agencies. Evening/weekend work may be required.