Part-Time Public Service Technician

Commonwealth of VA Careers; Covington (VA); On-site; USD 22,000 - 32,000; Part time

Job summary

Commonwealth of VA Careers seeks a Customer Service Technician (Part-Time) for the Covington Customer Service Center. You will help customers with transactions, issue IDs, process applications, and support DMV services in a fast-paced team environment.

The role includes vision screenings, knowledge exams, and road tests administration, with comprehensive training provided. The wage position limits hours and does not offer state benefits, with typical weekend availability a plus.

Qualifications

• Customer service experience in a fast-paced environment.
• Experience using a personal computer or other automated systems.
• Excellent oral and written communication skills.
• Flexibility to work Mon-Fri and Saturday.
• Strong organizational, time management, problem-solving, and multitasking skills.
• Must have attention to detail, accuracy and complete assignments on time.
• Driving records should have a point balance of less than six demerit points and no major convictions.
• Experience working in a team or group environment.
• Can lift 10 - 25 pounds

Responsibilities

• Clearly explaining DMV policies, procedures, and regulations.
• Issuing identification cards and processing customer applications
• Administering vision screenings, knowledge exams, and in-car road tests
• Processing vehicle registrations, titles, tax and fee payments, and other DMV services

Skills

Customer service experience

Computer proficiency

Oral and written communication

Flexible schedule

Teamwork

Attention to detail

Job description

Commonwealth of VA Careers seeks a Customer Service Technician (Part-Time) for the Covington Customer Service Center. You will help customers with transactions, issue IDs, process applications, and support DMV services in a fast-paced team environment.

The role includes vision screenings, knowledge exams, and road tests administration, with comprehensive training provided. The wage position limits hours and does not offer state benefits, with typical weekend availability a plus.