Part-Time Customer Service Technician – Tappahannock

Oregon Department of Transportatio; Virginia; On-site; USD 22,000 - 32,000; Part time

Job summary

Virginia Department of Motor Vehicles is seeking a part-time Customer Service Technician at the Tappahannock CSC. You will handle customer transactions, communicate policies, issue IDs, and support DMV services with accuracy and courtesy.

Training will be provided, and bilingual applicants are encouraged. The role requires solid computer skills and the ability to work varied hours including Saturdays, with opportunities for growth within the DMV.

Qualifications

• Customer service experience and strong communication skills.
• Proficiency with personal computers and basic IT systems.
• Ability to interpret statutes, DMV policies and procedures.
• Analytical skills to review records and documents accurately.
• Capable of working under pressure and in a team environment.

Responsibilities

• Handle various customer transactions at the CSC.
• Explain policies, procedures, and regulations to customers.
• Issue IDs and process applications for services.
• Administer vision, driver, and in-car road tests.
• Assist with vehicle registrations, titling, and tax processing.

Skills

Customer service

Computers

Databases

Policies interpretation

Communication

Teamwork

Job description

Virginia Department of Motor Vehicles is seeking a part-time Customer Service Technician at the Tappahannock CSC. You will handle customer transactions, communicate policies, issue IDs, and support DMV services with accuracy and courtesy.

Training will be provided, and bilingual applicants are encouraged. The role requires solid computer skills and the ability to work varied hours including Saturdays, with opportunities for growth within the DMV.