Part-Time Program Manager, Senior Services & Impact

YMCA of the Cedar Rapids Metro Area; Phoenix (AZ); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Free YMCA Staff Membership

Discounted Family Membership

Employee Program Rewards and Discounts

Paid Sick Leave

Employee & Employer Retirement Contrib

Job summary

Valley of the Sun YMCA seeks a Program Manager for Y-OPAS to oversee daily operations, service delivery, and staff coordination. You will manage client registrations, scheduling, and reporting while ensuring program goals align with YMCA standards.

The role emphasizes volunteer recruitment, training, partnerships, and continual program improvement to serve older adults and strengthen community impact.

Qualifications

• Minimum age 21.
• Valid driver's license.
• Proficiency with computers and software applications.
• Knowledge of program planning and service delivery.
• Strong communication, organization, problem-solving, and relationship-building skills.
• Ability to manage multiple priorities and implement program improvements.
• Minimum of two years of experience supervising staff or in related field.
• Knowledge of safety requirements and YMCA policies with required certifications.

Responsibilities

• Oversee daily Y-OPAS operations, service delivery, and compliance with program policies.
• Manage client registrations, scheduling, records, databases, and reporting.
• Ensure clients receive appropriate support and referrals to community resources.
• Lead staff and volunteer meetings to communicate priorities and address operational needs.
• Maintain confidentiality and follow YMCA safety and reporting requirements.
• Recruit, train, schedule, and support volunteers who provide services to older adults.
• Strengthen volunteer engagement, recognition, and retention.
• Train and guide office volunteers on Microsoft 365, RideScheduler, and program procedures.
• Build relationships with clients, families, community organizations, businesses, and service providers.
• Lead committees and promote Y-OPAS services through outreach and community engagement.
• Provide a positive, respectful experience for clients, families, and volunteers.
• Grow services and strengthen program impact.
• Develop and improve services to meet changing needs of older adults.
• Use program data and feedback to evaluate results and guide improvements.
• Support fundraising, grant writing, and resource development.
• Strengthen community partnerships and volunteer recruitment and retention.
• Improve administrative systems, scheduling, and service delivery.
• Ensure staff and volunteers understand program expectations and procedures.
• Report suspected abuse, safety concerns, and policy violations according to YMCA policies.

Skills

Communication

Organization

Problem-solving

Relationship-building

Staff supervision

Volunteer coordination

Tools

Microsoft 365

RideScheduler

Job description

Valley of the Sun YMCA seeks a Program Manager for Y-OPAS to oversee daily operations, service delivery, and staff coordination. You will manage client registrations, scheduling, and reporting while ensuring program goals align with YMCA standards.

The role emphasizes volunteer recruitment, training, partnerships, and continual program improvement to serve older adults and strengthen community impact.