Part-Time PIR Case Aide — Support Refugee Families

World Relief; Austin (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Benefits package

Employee discount program

Job summary

World Relief seeks a PIR Case Aide to support the PIR team with administrative tasks, apartment setups, transportation, and other direct client service needs. This role will help ensure new arrivals receive timely, practical support as they begin settling into their new communities.

This is a part-time position, 24 hours per week, based fully in the office, three days per week, with some local travel as needed to support direct client services.

Qualifications

• Bachelor’s degree in Social Work or related field, or 1–2 years of relevant office or social service experience.
• Proficiency in Microsoft Office applications and the ability to learn and use electronic case management systems.
• Valid driver’s license, access to reliable vehicle and ability to pass MVR standards.

Responsibilities

• Assist with apartment setups for newly arriving clients, including preparing apartments and setting up basic household items.
• Provide transportation and support for clients attending appointments, completing errands, and accessing community resources.
• Assist with client move-ins and help ensure apartments are ready for arrival.
• Pick up and deliver furniture, household items, donations, and other supplies as needed.
• Support staff with client appointments and other direct service needs in the community.
• Complete administrative tasks related to client services, including organizing documents, preparing supplies, and updating records.
• Assist clients with navigating local resources and completing basic tasks as needed.
• Provide general support to the PIR team with day-to-day tasks and special projects.
• Communicate regularly with PIR staff regarding client needs, appointments, and follow-up tasks.

Education

Bachelor’s degree in Social Work or related field; or 1–2 years relevant experience

Tools

Microsoft Office

Electronic case management systems

Job description

World Relief seeks a PIR Case Aide to support the PIR team with administrative tasks, apartment setups, transportation, and other direct client service needs. This role will help ensure new arrivals receive timely, practical support as they begin settling into their new communities.

This is a part-time position, 24 hours per week, based fully in the office, three days per week, with some local travel as needed to support direct client services.