Part-Time Personal Banking Specialist

TD Bank Group; Broomall (PA); On-site; USD 30,000 - 38,000; Part time

Job summary

TD Bank Group in Broomall, PA seeks a part-time Customer Service Associate to deliver everyday banking with accuracy and care. You will be the first point of contact for clients, handling transactions and providing support for consumer product needs while upholding TD's risk and regulatory standards.

This role emphasizes relationship building, needs-based conversations, and referrals to specialists. You will work with a friendly team, accommodate varying hours including evenings and weekends,

Qualifications

• High school diploma or GED.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours including evenings, weekends, and holidays.
• Ability to complete required job-related training upon hire.
• Strong organization, communication, and problem-solving skills.
• Proficient in Microsoft Office.

Responsibilities

• Orchestrates the overall client experience by managing client flow and serving as the first point of contact.
• Acts as hospitality ambassador, delivering consistent, relationship-driven client experiences.
• Educates clients on banking products, services, and digital capabilities.
• Engages clients through proactive outreach and schedules appointments for consumer account needs.
• Identifies client needs and refers to appropriate specialists to achieve financial goals.

Skills

Excellent communication

Strong organization

Problem-solving

Deadline-driven

Team collaboration

Education

High school diploma or GED

1+ years client-facing experience

Teller or cash-handling experience

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group in Broomall, PA seeks a part-time Customer Service Associate to deliver everyday banking with accuracy and care. You will be the first point of contact for clients, handling transactions and providing support for consumer product needs while upholding TD's risk and regulatory standards.

This role emphasizes relationship building, needs-based conversations, and referrals to specialists. You will work with a friendly team, accommodate varying hours including evenings and weekends,