Part-Time Personal Banker: Customer Experience Pro

Fairygodboss; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase seeks an Associate Banker to embody hospitality and help clients achieve their financial goals. You will greet clients, open accounts, educate on digital tools, and collaborate with branch teammates to deliver seamless service.

The role emphasizes building trusted relationships, complying with policies, and applying product knowledge to solve daily banking needs in a fast-paced branch environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and using a tablet to manage lobby flow.
• Provide account servicing and opening of new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships through active listening and product knowledge to help clients achieve financial goals.
• Perform branch operations and manage cash devices in accordance with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning quickly

Education

High school diploma or GED

Job description

Chase seeks an Associate Banker to embody hospitality and help clients achieve their financial goals. You will greet clients, open accounts, educate on digital tools, and collaborate with branch teammates to deliver seamless service.

The role emphasizes building trusted relationships, complying with policies, and applying product knowledge to solve daily banking needs in a fast-paced branch environment.