Part-Time Personal Banker & Customer Experience Lead

BMO U.S.; Calumet City (IL); Vor Ort; USD 42.000 - 61.000; Teilzeit

Benefits dieser Stelle

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Zusammenfassung

BMO Financial Group is seeking a part-time Banking Associate in Illinois. The role emphasizes exceptional customer service, guidance on digital options, and collaboration with branch partners to deliver the desired customer experience.

You will advise on personal banking and investment needs while supporting daily branch operations and risk/compliance standards. The position targets individuals with 1–2 years of relevant experience, strong communication skills, and the ability to work in a

Qualifikationen

• 1–2 years of relevant customer-service or sales experience.
• Confident with social media, tablets, smartphones and online tools.
• Capacity to discuss banking needs and recommend financial solutions.
• Ability to work in a team-oriented branch environment.

Aufgaben

• Welcome customers to the branch and guide them to digital and self-serve options.
• Identify needs and advise on financial solutions in customers' best interests.
• Collaborate with partners to grow customer relationships beyond banking.
• Process transactions with accuracy and efficiency.
• Maintain risk and compliance, safeguarding customer assets.
• Support branch operations and assist in opening/closing activities.

Kenntnisse

Customer service

Sales

Communication

Interpersonal skills

Tools

Tablets

Smartphones

Online tools

Jobbeschreibung

BMO Financial Group is seeking a part-time Banking Associate in Illinois. The role emphasizes exceptional customer service, guidance on digital options, and collaboration with branch partners to deliver the desired customer experience.

You will advise on personal banking and investment needs while supporting daily branch operations and risk/compliance standards. The position targets individuals with 1–2 years of relevant experience, strong communication skills, and the ability to work in a