Part-Time Banking Associate & Customer Advisor

BMO U.S.; Carpentersville (IL); On-site; USD 42,000 - 61,000; Part time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO U.S. is seeking a part-time Banking Associate to deliver exceptional service in a branch setting in Carpentersville, IL. You will greet customers, assess their needs, and guide them to the best banking solutions while supporting digital channels.

The role emphasizes relationship-building with customers, collaboration with partners, and meeting branch targets. Part-time schedule (~20 hours/week) and a focus on risk and compliance accompany this position.

Qualifications

• 1–2 years of relevant experience desirable or an equivalent combination of education and experience.
• Bilingual English and Spanish preferred.
• Customer-focused with ability to deliver a personal banking experience and upsell financial solutions.
• Good verbal and written communication skills; ability to listen and respond to customer needs.

Responsibilities

• Greet and guide customers entering the branch, offering guidance on digital and self-serve options.
• Identify customer needs and advise on personal banking and credit card solutions.
• Collaborate with branch partners to refer opportunities and grow customer relationships.
• Execute transactions accurately and support operational activities and risk/compliance processes.
• Contribute to achieving branch business results and improving the customer experience.

Skills

Social media

Customer service

Sales

Communication

Team collaboration

Tools

Online tools

Tablets

Smartphones

Job description

BMO U.S. is seeking a part-time Banking Associate to deliver exceptional service in a branch setting in Carpentersville, IL. You will greet customers, assess their needs, and guide them to the best banking solutions while supporting digital channels.

The role emphasizes relationship-building with customers, collaboration with partners, and meeting branch targets. Part-time schedule (~20 hours/week) and a focus on risk and compliance accompany this position.