Part-Time Peer Mentor, Financial Aid-State

Lone Star College; Tomball (TX); On-site; USD 18,434 - 26,254; Part time

Benefits offered by this job

General benefits package

Job summary

Lone Star College in Tomball is looking for a dedicated mentor to guide students in their higher education journey, specifically regarding financial aid and essential applications. The role includes advising students, maintaining records, and assisting with technology support.

The ideal candidate should be a currently enrolled Lone Star student with a high school diploma and possess excellent customer service and organizational skills. This position operates within a climate-controlled office environment.

Responsibilities

• Mentor and advise students on higher education and financial aid.
• Provide general information and assist customers.
• Maintain records and data entry.
• Setup Financial Aid equipment and support events.

Skills

Customer service

Interpersonal skills

Organizational skills

Analytical and problem solving skills

Written communication skills

Oral communication skills

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Proficiency in Microsoft Access

Education

High School diploma or GED

Currently enrolled Lone Star student

Job description

Job Description

This position will mentor and advise students about higher education, including the financial aid, completing FAFSA application, and Apply Texas application. Mentor will also provide financial aid options and assist students with finding and utilizing appropriate resources. Required to provide high level information. May interact one‑on‑one with students and a high volume of customers. Will work with and assist diverse groups.

Essential Job Functions

• Filing
• Copying
• Faxing
• Provide general information related to the department
• Record maintenance, preparation, and review of forms, data entry
• Provide handouts and/or forms to customers
• Maintain inventory
• Set up Financial Aid equipment (such as go‑center computers)
• Event preparation and support
• Collect and record data
• Maintain knowledge of multiple programs
• Provide limited technology support to end users
• Interpret regulations and policies
• Maintain and/or process records

Knowledge, Skills and Abilities

• Customer service
• Interpersonal skills
• Organizational skills
• Analytical and problem solving skills
• Communication skills (written and oral)
• Working knowledge of general office procedures and practices
• Proficiency with one or more office software (Word, Excel, PowerPoint, Access)

Physical Abilities

The work is sedentary. The employee sits comfortably to do the work. May involve walking, standing, bending, carrying light items such as papers, books, or small parts or driving an automobile. No special physical demands are required to perform the work.

Work Schedule and Conditions

• Equipment used includes a PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate‑controlled office with minimal exposure to safety hazards

Required Qualifications

• High School diploma or GED
• Must be a currently enrolled Lone Star student pursuing a course of study

Salary and Benefits

Salary: $16.22 per hour

Benefits: Supported by LSC general benefits package (specific benefits not listed in posting).

Location

30555 Tomball Parkway, Tomball, TX 77375.

Commitment to Mission

A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

EEO Statement

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.