Part-Time Patient Services Specialist

Advocate Health Care; Park Ridge (IL); On-site; USD 18,000 - 24,000; Part time

Job summary

Advocate Medical Group in Park Ridge is seeking a part-time Customer Service Associate. This role supports patient scheduling, billing, and records in a busy ambulatory care setting.

The position offers 20 hours per week, Monday–Friday from 8:00 am to 4:30 pm, with a rotating shift pattern across the two eight-hour work blocks. Join a patient-focused team delivering high-quality care.

Qualifications

• High school diploma or equivalent required.
• 1–2 years related customer service experience.
• Experience handling difficult caller/patients.

Responsibilities

• Patient Services: Provides efficient, high-quality service to patients arriving for appointments or requesting information.
• Billing Services: Ensures entry of billing information and follow-up on missing data.
• Medical Record Services: Maintains accurate and timely medical records.

Skills

Customer service experience

Communication skills

Handling difficult callers

Education

High school diploma or equivalent

Job description

Advocate Medical Group in Park Ridge is seeking a part-time Customer Service Associate. This role supports patient scheduling, billing, and records in a busy ambulatory care setting.

The position offers 20 hours per week, Monday–Friday from 8:00 am to 4:30 pm, with a rotating shift pattern across the two eight-hour work blocks. Join a patient-focused team delivering high-quality care.