Part-Time Patient Services Secretary & Front Desk

Penn Medicine, University of Pennsylvania Health System; Princeton (NJ); On-site; USD 23,000 - 36,000; Part time

Job summary

Penn Medicine is seeking a part-time receptionist/secretary to join our team in Princeton, NJ. This role will handle reception, clerical tasks, data entry, and basic patient pre-registration activities in a healthcare setting.

Responsibilities include answering phones, relaying messages, posting outpatient charges, greeting patients, and maintaining confidential files. Prior secretarial/reception experience and a high school diploma are required or equivalent experience.

Qualifications

• H.S. Diploma or GED required.
• Experience in secretarial and/or reception duties in a healthcare setting preferred.

Responsibilities

• Answer telephones promptly, courteously, and helpfully; direct calls to proper staff.
• Take messages accurately and relay promptly.
• Post charges for outpatient services in appropriate systems.
• Maintain files per department procedures.
• Greet patients and visitors, ascertain needs, respond as directed by policy and procedures.
• Ensure timely patient pre-registration, sign-in, activation and re-registration per system processes.
• Provide cross-coverage for benefit verification and patient registration.
• Support confidentiality and participate in unit compliance.

Skills

Phone etiquette

Data entry

Customer service

Secretarial support

Education

H.S. Diploma/GED

Equivalent Experience

Tools

Outpatient billing systems

Job description

Penn Medicine is seeking a part-time receptionist/secretary to join our team in Princeton, NJ. This role will handle reception, clerical tasks, data entry, and basic patient pre-registration activities in a healthcare setting.

Responsibilities include answering phones, relaying messages, posting outpatient charges, greeting patients, and maintaining confidential files. Prior secretarial/reception experience and a high school diploma are required or equivalent experience.