Part-Time Patient Services & Scheduling Specialist

i-Health/Revo; Iowa; Hybrid; USD 19,000 - 30,000; Part time

Benefits offered by this job

Sign-on bonus

Benefits package

Job summary

Twin Cities Orthopedics, an operating division of Infinite Health Collaborative (i-Health), is seeking a part-time Patient Services Representative for our orthopedic urgent care locations. Responsibilities include patient registration, insurance verification, scheduling, and front-desk support on weekends and select evenings.

Ideal candidates will have a High School diploma, familiarity with MS Word/Outlook/Excel, and prior customer service or medical office experience.

Qualifications

• High school diploma or GED required.
• Proficient in Word, Outlook and Excel.
• Customer service experience required.
• Administrative or medical office experience preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments.
• Chart preparation and management.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Maintain timely communication with patients, families, and staff.
• Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals.
• Any and all other duties as assigned.

Skills

Customer Service

Education

High School diploma/GED

Tools

Microsoft Word

Outlook

Excel

Job description

Twin Cities Orthopedics, an operating division of Infinite Health Collaborative (i-Health), is seeking a part-time Patient Services Representative for our orthopedic urgent care locations. Responsibilities include patient registration, insurance verification, scheduling, and front-desk support on weekends and select evenings.

Ideal candidates will have a High School diploma, familiarity with MS Word/Outlook/Excel, and prior customer service or medical office experience.