Part Time Patient Services Representative

Bridgeview Eye Partners; Fort Wayne (IN); On-site; USD 20,664 - 23,419; Part time

Benefits offered by this job

Hourly wage $15-$17

6.5 paid holidays

Approximately 8 days PTO

Health, dental, vision, and 401k

Certification program

Job summary

Bridgeview Eye Partners in Fort Wayne, IN is seeking a Part-time Patient Services Representative to streamline communication among patients, doctors, and staff, and to coordinate check-in/out and scheduling. You will verify insurance, obtain pre-authorizations, answer calls, answer patient billing questions, and enter data into the EHR.

A high school diploma is required; medical office experience and coding knowledge are preferred.

Qualifications

• High school graduate, or equivalent.
• Previous medical office experience and knowledge in medical coding/billing is preferred.

Responsibilities

• Greet patients in a friendly, professional manner.
• Answer phone calls, schedule appointments, assist in patient communications and recalls.
• Respond to patient inquiries about billing, procedures, policies and available services.
• Prepare patient chart prior to appointment and complete upon patient arrival.
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR.
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports.
• Monitor patient flow throughout the office, properly communicating delays.
• Provide a safe and clean office environment.
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

Education

High school graduate, or equivalent

Previous medical office experience and knowledge in medical coding/billing is preferred

Job description

Job Category: Patient Services

Requisition Number: PATIE005473

• Posted : July 30, 2026
• Part-Time
• On-site

Locations

Showing 1 location

POSITION SUMMARY: The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.

POSITION LOCATION: 2874 E Dupont Rd, Fort Wayne, IN 46825

WHAT WE OFFER:

• Hourly wage of $15-$17 an hour, based on previous experience
• 6.5 paid holidays per year
• Approximately 8 days of PTO within first year
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program

ESSENTIAL RESPONSIBILITES:

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

EDUCATION AND/OR EXPERIENCE:

• High school graduate, or equivalent
• Previous medical office experience and knowledge in medical coding/billing is preferred

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

• Physical Activity: Talking, Hearing.
• Physical requirements: Sedentary work. Involves sitting most of the time.
• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Qualifications

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Education

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Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.