Part-time Patient Service Specialist III - Front Desk

Axia Women's Health; Manalapan Township (NJ); On-site; USD 25,000 - 32,000; Part time

Job summary

Axia Women's Health in Manalapan, NJ seeks a Patient Service Representative III to warmly greet patients, handle phone inquiries, schedule appointments, and manage front-desk responsibilities with accuracy and compassion.

The role emphasizes excellent customer service, registration accuracy, copay collection, and collaboration with clinical staff to ensure a smooth patient experience. 20 hours per week with a varied schedule.

Qualifications

• Front-desk patient-facing experience preferred
• Ability to explain billing and insurance processes clearly
• Strong organization and multi-tasking skills

Responsibilities

• Greet patients and visitors in a professional manner
• Schedule and modify appointments; direct to waiting areas
• Route calls and messages professionally; manage answering service
• Assist with patient registration and file activation
• Collect copayments and document accurately
• Review insurance coverage and eligibility; communicate benefits
• Document patient encounters and maintain charts and reports
• Support clinical staff and coordinate with management to resolve issues

Skills

Customer service

Phone etiquette

Insurance billing knowledge

Registration accuracy

Job description

Axia Women's Health in Manalapan, NJ seeks a Patient Service Representative III to warmly greet patients, handle phone inquiries, schedule appointments, and manage front-desk responsibilities with accuracy and compassion.

The role emphasizes excellent customer service, registration accuracy, copay collection, and collaboration with clinical staff to ensure a smooth patient experience. 20 hours per week with a varied schedule.