Part-Time Patient Concierge & Scheduling Specialist

Community-Care-Physicians; Dunes (NY); On-site; USD 25,000 - 33,000; Part time

Job summary

Community Care Physicians is hiring a part-time Patient Support Specialist for the Family Practice Great Oaks office. The position offers a 25-hour work week, Monday through Friday, and formerly was known as a Medical Secretary. Ideal candidates have strong customer service skills, preferably in a medical setting.

The role includes front-desk duties, scheduling, intake, and basic insurance verification with a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required; additional education desirable.
• Previous clerical experience in a medical practice preferred.
• Knowledge of medical terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
• Maintain strictest confidentiality and discretion.

Responsibilities

• Greeting and checking in patients when they arrive to the office.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain patient signature on the appropriate waiver(s) according to insurance requirements
• Organize and monitor the provider's daily schedule.
• Maintain timely patient flow.
• Verify patient insurance coverage/demographic information at each visit and update when necessary

Skills

Customer service

Medical terminology

Interpersonal skills

Confidentiality

Education

High school diploma or equivalent

Job description

Community Care Physicians is hiring a part-time Patient Support Specialist for the Family Practice Great Oaks office. The position offers a 25-hour work week, Monday through Friday, and formerly was known as a Medical Secretary. Ideal candidates have strong customer service skills, preferably in a medical setting.

The role includes front-desk duties, scheduling, intake, and basic insurance verification with a comprehensive benefits package.