Part-Time Patient Care & Scheduling Coordinator

Excelsia Injury Care; Northern (KY); Hybrid; USD 25,000 - 33,000; Part time

Benefits offered by this job

Medical, Dental and Vision plans

PTO & holidays

Sick leave

Employee Assistance Program

401(k) with match

Paid training & Education Assistance

Employee Referral Bonus Program

Job summary

Excelsia Injury Care is seeking a Part Time Patient Compliance Coordinator to support the Intake Team and maintain scheduling for referrals and appointments. You will handle emails, update patient charts, and coordinate with providers and attorneys.

The role requires knowledge of the company’s specialties and accurate, timely documentation. Spanish/English bilingual skills are preferred, with strong communication and organizational abilities essential.

Qualifications

• High school diploma or GED equivalent.
• Knowledge of workers’ compensation, motor vehicle accidents, and personal injury cases preferred, but not required.
• Typing – 50+ WPM.
• Excellent verbal and written communication skills.

Responsibilities

• Follow HIPAA regulations.
• Utilize EHR efficiently.
• Courteously answer phone calls from Intake Team, receptionists, attorneys, specialists’ offices, et. al.
• Translate for Spanish-speaking patients if bilingual.
• Keep emails and inter-office communications up-to-date.
• Coordinate specialist referrals.
• Serve as the intermediary between receptionists and specialists’ offices.
• Communicate with patient reps, attorneys, and doctors’ offices regarding appointments and reports.
• Document referrals in spreadsheets.
• Upload/download patient records to/from databases in the EHR.
• Work independently, as well as part of a team.

Skills

Communication skills

Organizational skills

Typing 50+ WPM

Bilingual Spanish/English (preferred)

Problem solving

Phone & computer proficiency

HIPAA knowledge

Knowledge of office procedures

Education

High school diploma or GED

Tools

EHR software

Windows

Google Suite

Microsoft Office

Job description

Excelsia Injury Care is seeking a Part Time Patient Compliance Coordinator to support the Intake Team and maintain scheduling for referrals and appointments. You will handle emails, update patient charts, and coordinate with providers and attorneys.

The role requires knowledge of the company’s specialties and accurate, timely documentation. Spanish/English bilingual skills are preferred, with strong communication and organizational abilities essential.