Part-Time Patient Care Coordinator

Professional Physical Therapy; Leominster (MA); Sur place; USD 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Monthly performance bonus

Sick time under MA law

Résumé du poste

Professional Physical Therapy is seeking a Patient Care Coordinator in Massachusetts to be the first point of contact for patients, delivering exceptional service and a positive experience. You will greet patients, answer phones, schedule appointments, and handle registrations with careful data entry.

The role requires strong communication, organization, and computer skills, with a fast-paced environment and a monthly performance bonus provision.

Qualifications

• High school diploma or equivalent.
• Customer service or administrative experience in healthcare preferred.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Proficient with computers and quick to learn new software.

Responsabilités

• Greet patients.
• Answer phones.
• Schedule patient appointments.
• Complete new patient registration and data entry.
• Discuss insurance benefits, authorization requirements and payment responsibilities.
• Collect patient balances (copay/deductible/coinsurance).
• Perform standard day-to-day clinical administrative responsibilities.

Connaissances

Customer service

Communication skills

Organizational skills

Multitasking

Formation

High school diploma or equivalent

Outils

Computer skills

Scheduling software

Description du poste

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Compensation:

• $17–$21 per hour, based on experience and qualifications

Responsibilities:

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

• Monthly performance bonus
• Sick time earned based on Massachusetts Sick Law