Medical Receptionist - Float

Clinical Associates; Pikesville (MD); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Dental insurance

Vision insurance

Life Insurance

401(k) matching

Job summary

Clinical Associates in Maryland is seeking a Full Time Medical Receptionist/PSR to join our Endocrinology team. You will be the first contact for patients, providing a professional, compassionate experience, answering calls, scheduling appointments, and entering messages in the EMR.

The role requires travel to Towson and Woodholme/Pikesville offices. Schedule is 8:00 am – 4:30 pm, Mon-Tue in Towson, Wed-Fri in Woodholme/Pikesville.

Qualifications

• High School Diploma or GED required.
• Medical office experience preferred.
• Strong arithmetic and money handling skills.
• Excellent patient care and customer service.
• EMR experience preferred; NextGen a plus.

Responsibilities

• Answer incoming calls and greet patients professionally.
• Schedule appointments and manage calendar.
• Verify insurance and eligibility.
• Collect co-pays and account balances.
• Document messages in the EMR system.
• Travel to Towson and Woodholme/Pikesville offices as needed.

Skills

Patient care

Customer service

Multi-tasking

Arithmetic

Education

High School Diploma or GED

Tools

NextGen EMR

Job description

Description

Medical Receptionist

Description

At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services like our nuclear stress testing facility.

We are seeking to add a Full Time Medical Receptionist/ PSR to our Endocrinology team! Our ideal candidate must be willing to work in a team environment and go above and beyond in providing customer service to our patients. We are a multi-specialty healthcare setting that offers enrichment and an opportunity for growth.

Travel is required to our offices in Towson and Pikesville for this position.

Schedule: 8:00 am - 4:30 pm

• Monday & Tuesday - Towson (515 Fairmount Avenue)
• Wednesday - Friday - Woodholme/Pikesville (1838 Greene Tree Road)

The Medical Receptionist /Patient Service Representative is the first point of contact and provides a professional, supportive, and nurturing experience for patients and visitors via telephone and / or in person. The Medical Receptionist/ PSR is responsible for answering all incoming phone calls for the healthcare provider, scheduling appointments, and documenting messages in the EMR system.

The Medical Receptionist / PSR must be detail oriented and possess the ability to multi-task to ensure that all front desk protocols are being performed efficiently and accurately.

The Medical Receptionist /PSR will perform duties including but not limited to:

• Identifying and quickly assessing the nature of calls and acting appropriately to provide prompt, professional service.
• Scheduling appointments
• Verifying insurance / resolving eligibility issues prior to a scheduled appointment.
• Collecting co-pays, deductibles, and account balances.
• Obtaining prior authorizations for medical services and procedures as needed.

Requirements:

• High School Diploma or G.E.D. (Required)
• Medical Office experience is preferred.
• Basic arithmetic and money calculating skills.
• Excellent patient care and customer service skills.
• EMR skills preferred - Nextgen is a plus!

Benefits

• Paid Time Off
• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) matching

Clinical Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.