Part-Time Patient Care Concierge

US Eye; Sarasota (FL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision benefits

Flexible spending accounts

Pet insurance

Disability insurance

Life insurance

Paid time off

Job summary

US Eye in Sarasota, FL is seeking a part-time receptionist to greet patients, manage check-in, and support front-desk operations in a fast-paced ophthalmology practice.

Responsibilities include verifying information, assisting with patient forms, scheduling inquiries, and ensuring smooth patient flow. Must have a high school diploma, MS Office experience, and prior customer service background.

Qualifications

• High school diploma.
• Experience with Microsoft Office products.
• Prior experience in a customer service role.
• Must be able to work under pressure and respond to patient requests.
• Associate’s degree (preferred).

Responsibilities

• Greet and direct all patients, visitors, and staff upon entry of the practice.
• Provide a pleasant, prompt check-in experience and assist with patient questionnaires.
• Print daily schedules and coordinate appointments.
• Attend to walk-in patients and scheduling inquiries.
• Disseminate information using telephone or computer systems.
• Update charts and maintain orderly front-desk workspace.
• Complete appointment confirmation calls and collect co-pays when applicable.
• Fill out essential reports and forms.
• Perform additional administrative responsibilities as needed.

Skills

Customer service

Multitasking

Communication

Education

High school diploma

Associate degree (preferred)

Tools

Microsoft Office

Job description

US Eye in Sarasota, FL is seeking a part-time receptionist to greet patients, manage check-in, and support front-desk operations in a fast-paced ophthalmology practice.

Responsibilities include verifying information, assisting with patient forms, scheduling inquiries, and ensuring smooth patient flow. Must have a high school diploma, MS Office experience, and prior customer service background.