Part-Time Patient Access & Scheduling Specialist

El Camino Health; Mountain View (CA); Hybrid; USD 56,000 - 70,000; Part time

Job summary

El Camino Health in Mountain View, CA is seeking a Part-time Patient Services Representative to be the frontline contact for patient scheduling and registration. You will coordinate patient and provider schedules, answer calls, and support the patient experience from scheduling through registration.

Duties include verifying demographics and insurance, collecting co-pays, explaining financial responsibilities, and ensuring smooth appointment flow.

Qualifications

• High School Diploma required; an Associates degree preferred.
• Two years of medical office or medical insurance experience.
• Excellent customer service and clear communication skills.
• Able to type 25 words per minute and multitask efficiently.

Responsibilities

• Schedule appointments and registration for patients by phone or in person.
• Verify demographics and insurance benefits; collect co-pays.
• Explain financial responsibilities to patients in a patient-friendly manner.
• Coordinate with providers and staff to ensure efficient appointment flow.
• Support patient satisfaction initiatives and contribute to a positive patient experience.

Skills

Customer service

Communication skills

Multitasking

Team oriented

Attention to detail

Analytical/problem solving

Typing speed

Problem solving

Education

High School Diploma

Associates degree

Tools

Microsoft Office

Scheduling software

Job description

El Camino Health in Mountain View, CA is seeking a Part-time Patient Services Representative to be the frontline contact for patient scheduling and registration. You will coordinate patient and provider schedules, answer calls, and support the patient experience from scheduling through registration.

Duties include verifying demographics and insurance, collecting co-pays, explaining financial responsibilities, and ensuring smooth appointment flow.