Patient Access & Registration Specialist

ech; Los Gatos (CA); On-site; USD 56,000 - 70,000; Full time

Job summary

El Camino Health in California is seeking a Patient Services Representative to be the primary contact for scheduling and registration, coordinating patient and provider schedules with care and compassion.

You will verify benefits, collect co-pays, communicate out-of-pocket responsibilities, and support patients through the registration and appointment process, ensuring a smooth, respectful experience.

Qualifications

• High School Diploma required, associates preferred.
• Two years medical office or medical insurance experience.
• Strong communication and customer service skills.

Responsibilities

• Schedule appointments and register patients via telephone or in person.
• Verify eligibility and benefits; collect co-pays and provide price estimates.
• Obtain authorizations when assigned and explain financial responsibilities.
• Coordinate schedules for patients and providers to optimize access to care.
• Support the patient experience with a friendly, accurate, and timely approach.

Skills

Customer service

Communication

Multitasking

Team player

Attention to detail

Problem solving

Microsoft Office

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Office

Price Estimator Tool

Job description

El Camino Health in California is seeking a Patient Services Representative to be the primary contact for scheduling and registration, coordinating patient and provider schedules with care and compassion.

You will verify benefits, collect co-pays, communicate out-of-pocket responsibilities, and support patients through the registration and appointment process, ensuring a smooth, respectful experience.